• Timed entry tickets are encouraged for admission to the Museum galleries and for entry to the Museum on K2 Friday Nights. Purchase your tickets in advance to secure your spot. Walk-up timed tickets are available at the admissions desk.
• Tickets are available for purchase two weeks ahead of time with each new day opening at 11AM.
• Admission stickers, provided with your ticket at the admissions desk, should be visible while you are in the galleries.
• Those wishing to reenter the Museum do not receive priority access and must follow Museum guidelines.
• Purchase Museum Admission

• All visitors to the Museum and the shop must enter through the Museum’s main entrance. The Museum’s café entrance is now exit only. Follow Museum signage as select staircases have one-way access.
• Select public programs are now available online. Check the events calendar for more information.
• No food or drink (except for sealable water bottles) are allowed in the Museum.
• Restrooms are located on the lower level and the first and fifth floors.
• Drawing and writing in the galleries is encouraged but limited to the use of pencils. Pens, markers, and other wet media are not permitted.

Explore the Museum with curators, artists, scientists, and more on the free Bloomberg Connects app. Scan the code or click here to download the app and search for the Rubin Museum of Art.

• Most of the spaces and facilities at the Museum are accessible to visitors with limited mobility.
• Wheelchairs are available to visitors free of charge and are sanitized between uses. You can request one at the admissions desk. Both manual and electric wheelchairs are allowed throughout the building.
• Working animal companions, when identified as such, are allowed throughout the building.
• Large-print labels are now available online. If you prefer using magnifying glasses to support your viewing experience, request one at the admissions desk.

Read more about accessibility at the Museum

• The dramatic nature of the spiral staircase and surrounding balconies can create a hazard for unattended children. Be sure to watch them carefully.
• Front-worn baby carriers and compact strollers are permitted in the galleries.
• Baby changing stations are located in both unisex restrooms on the lower level.

Read more about families at the Museum

The Museum is operated in accordance with guidelines established by New York State. We ask that you observe all signage and instructions at the Museum, and we reserve the right to ask anyone not following safety measures to leave the premises.

If you left something at the Museum during your visit, contact our Lost and Found Office at (212) 620-5000 ext.300.

Mobile phone calls are allowed only in the entrance hall, Café Serai, and restrooms. Silent use, such as text messaging, is permitted throughout the building.

• Non-flash photography is allowed in the galleries and public spaces. Signage on the gallery floors or object labels will indicate if photography is prohibited.
• The Museum often photographs and films onsite programs for use on promotional materials. By entering the premises, you provide consent to have you and your likeness used in any promotional materials for the Rubin Museum of Art. If you have questions, please inform a staff member.